Rights and Privacy Information at VVH

If an individual or family has any concerns about care and safety at Valley View Hospital or any of its satellite services, he or she is encouraged to contact Valley View Hospital by telephone, email, or by regular mail. Our goal is to promptly respond, address, and remedy any patient or family member concerns. Please feel free to contact us directly regarding any and all concerns.

For Billing Concerns – 970.384.6890 or [email protected]

For Patient Complaints or Grievances, Discrimination or Privacy Concerns – Call the Grievance Hotline at 970.384.8156 or email [email protected]

Notice of Privacy Practices

• Valley View Hospital Association (“Valley View”) Notice of Privacy Practices
• Valley View Hospital Association (“Valley View”) Aviso Sobre Las Prácticas de Privacidad

Patient Rights and Responsibilities

• Patient Rights and Responsibilities
• Derechos y Responsabilidades del Paciente

Nondiscrimination & Accessibility Policy

• Nondiscrimination Notice 10.12.2016 (1557)
• Nondiscrimination Notice Spanish 10.12.2016 (1557)
• Limited English Proficiency Notice

Service Animals Notice

• English
• Spanish

Non-Discrimination and Equal Access Grievance Procedure

• Non-Discrimination and Equal Access Grievance Procedure

Patient Grievance Procedure

• Patient Grievance Process

Ethics Consult Service

• Ethics Consult Service